Primoprint

Elizabeth Jane
5 Star
I have used Primoprint for over 10 years for all of my small business print needs. Always exceptional quality and service. Every single day a client will compliment the design of my business cards. Highly recommend.
Wednesday 1st October 2025

Thomas Jay Maher
5 Star
Let me begin by saying I never take the time to write reviews but Primoprint is so far & above the competition and made my experience so positive I just had to. My print project was quite large and complex, I wrote to several of the top printers and more obscure printers online and Primoprint was the ONLY one who took the time to read my email and reply with an understanding of what I was trying to do plus a quote (at a GREAT price). This alone made me choose to work with them but their amazing support team stayed with me every. single. step. They answered questions I had about payment, shipping, printing, design, proof approvals, everything! They always replied quickly and thoroughly. I never felt like I was being funneled through a support system, it always felt like they were trying to genuinely understand my project and help me. This all wouldnt mean much if the project was subpar but it turned out PERFECTLY. Every concern I had was put to rest and the final product, a massive 46 sets of unique printed cards were all beautiful, clear and of a consistent, high professional quality (which still blows my mind because the price was so good). I will be working with Primoprint again and again and I highly recommend them to anyone who needs prints :)
Thursday 24th January 2019

Rebecca Taylor
3 Star
I had been a customer for over four years and utilized this printer for multiple clients and print work. The work has been great up until I placed an order on 2.14.2024 for 500, 8.5" X 5.5" 24-page booklet for an upcoming event on the 2.29.2024. The order shipped to me on 2.21.2024. Upon receiving and opening the shipment, instead of receiving 500 24-page booklets, I received a 8-page booklets. I contacted Primoprint as soon as I found out. Unfortunately it was 1 pm on a Saturday. I left messages on their chat feature, phone, and email as well as putting in a quality control ticket online. When I did hear back from Primoprint's Quality Control on Monday morning, I was told they were looking into it, and it would take 1-2 days for their production team to review this "case". I explained I didn't have 1-2 days to wait for an answer. These booklets were for a non-profit organization that was hosting an event on Thursday, less than 4 days away. Considering that it would have to ship and be in my hands before noon on Thursday, the timeline was very tight. Because, the booklet contained sponsored advertisements, my client needed the booklets or their advertisers could have demanded their money back. I explained all of these details in several conversations via email and on the phone. I said if they couldn't do it, I needed time to find another printer to handle a rush printing of 500 24-page booklets. Throughout the day, I heard from several different Primoprint employees including the COO, that it was being reviewed by the production team and that Primoprint issued a refund for the printing charge and shipping for the incorrect booklets. However, I did not receive not an answer about printing the correct order, the 24-page booklets. So, at 1 pm I started to look for a new printer. When I did find a printer that could do the rush job, I had to give them an answer by 3:30 so they could order the paper to run the job. I gave them the artwork and confirmed they had the job at 3:30 pm. At four o'clock Primoprint finally got back to me to say the production team could print the job. My response was that I found another printer. My disappointment was clear, after being a long term customer that they weren't able to give me an answer earlier in the day knowing that the error was on their part and the booklet was extremely time sensitive.
Wednesday 28th February 2024

Josh Herbert
5 Star
I had great service all the way through the process. I ordered business cards that had both inline foil and spot varnish. The design team (Brooke) was there the whole way to help and I am very please with the results. The picture doesn't do it justice. I will be going through Primo Print from here on out.
Friday 7th April 2017

Robin Schkrutz
5 Star
I have been using Primoprint for years, and they have always been amazing. But this week especially; I had 3 sets of postcards I need for an event for our Temple next Saturday. I am so used to their very quick wonderful service that I didn't really give myself enough time. Enter Jenny she really saved the day, and made sure to steer my job though so quickly, I can hardly believe it. I can now breathe easier knowing it is on the way. The products and customer service are ALWAYS top notch. Thank you
Monday 22nd August 2022